STYLECAMP

Please use your measurements when choosing your size, as 'standard' sizes can vary greatly from store to store.

If you need help, simply drop me a message with your measurements.  Help + guidance with taking measurements can be found on my size guide if needed.

As all items are handmade, please allow up to 7 working days for your order to be made before it is shipped. 

The majority of items are made and shipped within 3-4 working days. 

Please contact me prior to ordering if you have an event you need your item for, and I'll do my best to advise/accommodate you.

Expedited shipping via UPS is available at extra cost, however delivery estimates are not guaranteed.

It’s recommended to order 1-2 items at first to check you’re happy with the style and fit.  This is to avoid costly returns and wastage of materials.

Cancellations are only accepted if the order hasn't been dispatched.

You do have the right to an exchange or return upon receipt of your item. Please see the returns/exchanges section for more details.

Secure transactions are powered by Wix Payments who accept Visa, Mastercard and American Express. 

I also accept Paypal which you can use as an account holder or guest. Payments can be made from Paypal funds or the usual Visa, Mastercard and American Express. 

No membership account for Stylecamp is required. 

For data privacy purposes, please visit the relevant data controller (Wix Payments or Paypal), for information on how your details are used. Stylecamp does not have any access to private financial data.  For more details, please visit the Privacy Policy

All Stylecamp items are handmade and shipped from Folkestone, UK.

As all items are handmade, please allow up to 7 working days for your order to be dispatched. The majority of items are made and shipped within 3-4 working days. 

Your item will be sent neatly packed in tissue paper and ready to show off! 

Shipping costs vary from size & weight of the overall package.  Shipping costs include tracking & insurance, but do not include customs charges.

Estimated shipping times are: 

United Kingdom: 2-4 business days 

Europe: 7-10 business days 

United States: 7-10 business days 

Canada: 7-14 business days 

Australia, New Zealand and Oceania: 7-14 business days 

Rest of World: 7-14 business days 

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose. 

I'm not responsible for delays due to customs. 

Please contact me prior to ordering if you have an event you need your item for and I'll do my best to advise/accommodate you.

Expedited shipping via UPS is available at extra cost, however delivery estimates are not guaranteed.

Dependent on your country of residence, you may be subject to a customs and/or VAT charge for importing goods. From January 2021, this now includes countries within the EU. 

Buyers are responsible for any customs and import taxes that may apply. Stylecamp is not responsible for delays due to customs.

I gladly accept returns or exchanges if your item doesn't fit or is otherwise unsuitable. 

Please contact Stylecamp directly within 7 days of delivery with your request for a return or an exchange. 

Items need to be sent off within 14 days of a request for a refund/exchange. 

Items are returned or exchanged only upon receipt of the original item. 

Refunded returns are for the paid value of the item only* and exclude postage. 

*Full refunds including postage are offered on faulty items only. Please contact Stylecamp immediately if in receipt of a faulty item. 

Buyers are responsible for return shipping costs. 

If the item is not returned in its original condition, the buyer is responsible for any loss in value. 

Stylecamp cannot offer refunds or exchanges on items that are returned soiled or damaged.

I gladly accept exchanges if your item doesn't fit or isn't suitable.  Exchanges are for the same item only, although you can change colour if you wish.

Please contact Stylecamp directly within 7 days of delivery with your request for a return or an exchange. 

Items need to be sent off within 14 days of a request for a refund/exchange. Items are returned or exchanged only upon receipt of the original item. 

Requests for an exchange are sent on without an additional postage fee. 

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. 

Stylecamp cannot offer refunds or exchanges on items that are returned soiled or damaged.

In cases of faulty items, please contact me within 7 days of receipt of your item, providing evidence of the issue, and I will do all I can to make it right. 

Return of the item will be decided on a case by case basis.  If the item is found to be faulty, you have the right to either a refund or replacement of your order.

Return postage is the responsibility of the buyer, so please ensure you pay correct postage, fill out relevant customs forms correctly and keep your receipts. 

All returns must be marked clearly on the outside 'return order'.

Stylecamp will only use your shipping and billing address, and contact information, to communicate with you about your order; to fulfill your order; or for legal reasons (like paying taxes). Stylecamp does not have any access to private financial data. 

For a full data privacy disclosure, please visit Stylecamp's Privacy Policy.

Lindsey Simpson 

113 Chart Road, Folkestone CT19 4EP 

Email: stylecamp@hotmail.com