PAYMENT, SHIPPING, EXCHANGES AND RETURNS

Here you can find details of Stylecamp's shipping policies and the procedure for requesting a return or exchange. 

If you have any questions please do get in touch via email.  Be sure to take a look at Stylecamp's testimonials and frequently asked questions for further insight into the products on sale

Processing

How long will my order take to process/make?

As all items are handmade, please allow up to 7 working days for your order to be made before it is shipped. The majority of items are made and shipped within 3-4 working days.

Please contact me prior to ordering if you have a pressing engagement you need your item for and I'll do my best to advise/accommodate you.

Processing

Can I cancel my order?

As items are handmade I don't accept cancellations, but please contact me if you have any problems with your order.

You do have the right to an exchange or return upon receipt of your item. Please see the returns/exchanges section for more details.

Payment

Which cards do you accept?

Secure transactions are powered by WorldPay who accept Visa, Mastercard and American Express.

I also accept Paypal which you can use as an account holder or guest. Payments can be made from Paypal funds or the usual Visa, Mastercard and American Express.

No membership account for Stylecamp is required.

For data privacy purposes, please visit the relevant data controller (Worldpay or Paypal), for information on how your details are used. Stylecamp does not have any access to private financial data.

Shipping

Where does my order ship from?

All Stylecamp items are handmade and shipped from Folkestone, UK.

Shipping

How are items sent?

As all items are handmade, please allow up to 7 working days for your order to be dispatched. The majority of items are made and shipped within 3-4 working days.

Your item will be sent neatly packed in tissue paper and ready to show off!

Shipping costs vary from size & weight of the overall package. Tracking is an optional extra paid for at checkout, with the exception of destinations in the UK and Canada, where tracking is used as standard.

Shipping

Shipping Costs UK

Shipping starts from £3.95. Delivery is free for orders over £50.

Delivery in 2-4 working days.

Shipping

Shipping Costs Europe

Standard shipping from £4.30

Tracked shipping from £8.60

Due to COVID restrictions and customs procedures, delivery times are estimated at 7-10 working days, although may take longer to some destinations.

Shipping

Shipping Costs USA

Standard shipping from £7.15

Tracked shipping from £12.35

Due to COVID restrictions and customs procedures, delivery times are estimated at 7-10 working days, although may take longer.

Shipping

Shipping Costs Canada

Tracked shipping from £12.10

Due to COVID restrictions and customs procedures, delivery times are estimated at 7-14 working days, although may take longer.

*Tracked shipping as standard to Canada due to lengthy customs procedures.

Shipping

Shipping Costs Australia, NZ, Singapore

Standard shipping from £8.20

Tracked shipping from £13.35

Due to COVID restrictions and customs procedures, delivery times are estimated at 7-14 working days, although may take longer.

Shipping

Shipping Costs Rest of World

Standard shipping from £7.00

Tracked shipping from £12.10

Due to COVID restrictions and customs procedures, delivery times are estimated at 7-14 working days, although may take longer.

Shipping

How long do items take to ship?

As all items are handmade, please allow up to 7 working days for your order to be made before it is shipped. The majority of items are made and shipped within 3-4 working days.

After this, the estimated shipping times are:

United Kingdom: 2-4 business days
Europe: 7-10 business days
United States: 7-10 business days
Canada: 7-14 business days
Australia, New Zealand and Oceania: 7-14 business days
Rest of World: 7-14 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

I'm not responsible for delays due to customs.

Please contact me prior to ordering if you have a pressing engagement you need your item for and I'll do my best to advise/accommodate you.