RETURNS & EXCHANGES

I gladly accept returns and exchanges if your item doesn't fit or is otherwise unsuitable.  Please see the procedure below for requesting a return or exchange.

If you have any questions please do get in touch via email.  Be sure to take a look at Stylecamp's testimonials and frequently asked questions for further insight into the products on sale

Returns/Exchanges

Can I exchange my item for a different size or colour?

I gladly accept exchanges if your item doesn't fit or if you'd prefer a different colour or style. 


Please contact Stylecamp directly within 7 days of delivery with your request for a return or an exchange. 


Items need to be sent off within 14 days of a request for a refund/exchange. Items are returned or exchanged only upon receipt of the original item. 


Requests for an exchange are sent on without an additional postage fee. 


Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. 


Stylecamp cannot offer refunds or exchanges on items that are returned soiled or damaged.

Returns/Exchanges

Can I return my item if it’s not right?

I gladly accept returns or exchanges if your item doesn't fit or is otherwise unsuitable. 


Please contact Stylecamp directly within 7 days of delivery with your request for a return or an exchange. 


Items need to be sent off within 14 days of a request for a refund/exchange. 


Items are returned or exchanged only upon receipt of the original item. 


Refunded returns are for the paid value of the item only* and exclude postage. 


*Full refunds including postage are offered on faulty items only. Please contact Stylecamp immediately if in receipt of a faulty item. 


Buyers are responsible for return shipping costs. 


If the item is not returned in its original condition, the buyer is responsible for any loss in value. 


Stylecamp cannot offer refunds or exchanges on items that are returned soiled or damaged.

Returns/Exchanges

What if my item is faulty?

In cases of faulty items, please contact Stylecamp immediately within 7 days of receipt of your item and I will do all I can to make it right. 


You have the right to either a return or exchange. 


Requests for an exchange are sent on without an additional postage fee. 


Refunded returns for faulty goods are for the full value paid (including postage).

Returns/Exchanges

Do I have to pay to return my item?

Return postage is the responsibility of the buyer, so please ensure you pay correct postage, fill out relevant customs forms correctly and keep your receipts. 


All returns must be marked clearly on the outside 'return order'.