Please contact me directly within 7 days of delivery with your request for a return or an exchange.
Items need to be returned within 14 days of a request for a refund/exchange.
Return postage is the responsibility of the buyer, so please ensure you pay correct postage, fill out relevant customs forms correctly and keep your receipts. All returns must be marked clearly on the outside 'return order'.
If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Requests for an exchange are sent on without an additional postage fee.
Refunded returns are for the paid value of the item only* and exclude postage.
*Full refunds are offered on faulty items only. Please contact me immediately if in receipt of a faulty item.