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RETURNS & EXCHANGES

I gladly accept returns and exchanges if your item doesn't fit or is otherwise unsuitable.  Please see the procedure below for requesting a return or exchange.

If you have any questions please do get in touch via email.  Be sure to take a look at Stylecamp's testimonials and frequently asked questions for further insight into the products on sale

Returns/Exchanges

Can I return my item if it's not right?

I gladly accept returns or exchanges if your item doesn't fit or is otherwise unsuitable.  Please contact Stylecamp directly within 7 days of delivery with your request for a return or an exchange. 


Items need to be sent off within 14 days of a request for a refund/exchange. 


Items are returned or exchanged only upon receipt of the item in its original, unworn condition.  Stylecamp cannot offer refunds or exchanges on items that are returned soiled or damaged, so please take extra care when trying on items to avoid the transfer of make-up or deodorant.


Refunded returns are for the paid value of the item only and exclude postage, unless an item is found to be faulty.  Please contact Stylecamp immediately if in receipt of a faulty item. 


Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. 

Returns/Exchanges

What if my item is faulty?

In cases of faulty items, please contact me within 7 days of receipt of your item, providing evidence of the issue, and I will do all I can to make it right. 


You have the option to either a refund or replacement of your order.

Returns/Exchanges

Do I have to pay to return my item?

Return postage is the responsibility of the buyer, so please ensure you pay correct postage, fill out relevant customs forms correctly and obtain proof of postage. 


All returns must be marked clearly on the outside 'return order'. Please note that the original postage paid cannot be refunded, unless an item is found faulty.

Returns/Exchanges

Can I exchange my item for a different size or colour?

I gladly accept exchanges if your item doesn't fit or isn't suitable. Exchanges are for a different size or colour of the same item only.


Please contact Stylecamp directly within 7 days of receipt of your order with your request for an exchange. 


Items need to be sent off within 14 days of a request for an exchange. 


Buyers are responsible for return shipping costs.


Items are exchanged only upon receipt of the item in its original, unworn condition. Please take extra care when trying on items to avoid transferring make- up or deodorant marks.  Stylecamp cannot offer refunds or exchanges on items that are returned soiled or damaged.


Requests for an exchange are sent on without an additional postage fee. 

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